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Return Policy

Authorization and an ASAP, Inc issued RGA number are required prior to returning product.

Authorization and RGA number will be considered with the following info:
  • Reason for Return
  • Invoice and PO number
  • Item Number
  • Quantity

Credit will be issued after conditions are met and goods are returned in saleable condition.

Products NOT eligible for return:
  • Special order and/or custom products
  • Sterile and Rubber products
  • Products in unsaleable condition, used or not in original packaging
  • Products held over 90 days from shipment

Unless defective or shipped in error, returned merchandise is subject to restocking fees as follows:
  • Inventoried products - 20% minimum restocking fee
  • Qualifying non-inventoried products - 35% minimum restocking fee